The following is a series of questions we are asked all the time about our new service for small businesses. We have done our best to include the more common ones. If you do not find an answer to your question feel free to chat with us live at the right, email us with your questions or call us at 770.717.0837

Q: Do I need to hire a "local" web site designer?
Q: How long does it take to have a web site designed?
Q: I am currently hosted with XXXX.com and would like to switch over to Cornerstone Media Group’s hosting solution. How do I do this?
Q: What Should I Put On My Site?
Q: Will we need to have a Face-to-Face meeting in connection with getting my website design created?
Q: What happens if my project exceeds the included number of professional design hours?
Q: Once my website design is launched what sort of additional services do you offer?
Q: Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?
Q: In what format should I supply documents, photos and any graphics I may have for my new website?
Q: Will my new website design be "Search Engine friendly"?
Q: How do I update my website?
Q: Am I tied into Cornerstone Media Group for any site maintenance or updates I wish to do once my website is designed?
Q: Will everyone see my web site the same?
Q: Do you guarantee that my site will always be available?
Q: Can I get e-mail with my website?
Q: Can I see how many visitors I've had to my website?
Q: Can I have an e-commerce system for my website?
Q: How much will a website cost me?
Q: How many pages can I have on my web site?
Q: Do you redesign existing websites?
Q: I already have a website and I need it updated, can you help me?
Q: Do you display any banners or pop-up ads on my website?
Q: How soon will I find my website on the search engines?
Q: Why should I choose Cornerstone Media Group’s Small Business Advantage for my website design?
Q: Can I register a domain name through GCW?
Q: Who owns the website once the website design is completed?

Q: Do I need to hire a "local" web site designer?
A: Cornerstone Media Group creates web sites for clients who are local as well as nationally. By using the Internet, email, telephone and our online project management software, it is possible to communicate effectively with clients in any location.

Q: How long does it take to have a web site designed?
A: The time frame is determined by the size of your web site, the complexity of your site design, and our current client design schedule. It is typically 2-6 weeks.

Q: I am currently hosted with XXXX.com and would like to switch over to Cornerstone Media Group’s hosting solution. How do I do this?
A: Just fill out an inquiry and we will take care of everything. We will transfer your domain name along with all of your existing web sites content.

Q: What Should I Put On My Site?
A: That would depend on the goals of your web site. If you run a business website you would include as much information about your products or services that your customers would need to make a buying decision as well as support them 24/7 online.

Q: Will we need to have a Face-to-Face meeting in connection with getting my website design created?
A: In the vast majority of cases a Face-to-Face meeting isn't necessary. We will setup a kickoff conference call meeting at the start of the project to discuss all of the details related to your new site. Most of our website projects are completed with contact via email ad telephone. Through our online project management solution called Basecamp you will access to every accept of the design and development process from start to finish.

Q: What happens if my project exceeds the included number of professional design hours?
A: Before your project begins, you will be provided with a detailed client survey. This enables us to get a good idea of exactly what you are looking for. This makes it very rare for a project to exceed the included number of design hours. However, in situations where this does occur, the additional work is billed at our standard rate of $90 / hr.

Q: Once my website design is launched what sort of additional services do you offer?
A: We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer a variety of services and suggest you visit our full service site for details.

Q: Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?
A: You may move your website to another web hosting service at any time. Once your website design has been completed, we send you a copy of the website on CD-ROM to be used as your see fit.

Q: In what format should I supply documents, photos and any graphics I may have for my new website?
A: We need those items in electronic form - for example, the files output by a digital camera is a .jpg and your documents should be in MS Word or similar format. We will send you a Client Media Checklist that will cover everything when we start your project.

Q: Will my new website design be" Search Engine" friendly?
A: All our websites are created with search engines in mind and the website design is compliant with search engine guidelines for the top four (Google, Yahoo, MSN/Live, AOL). It is a good idea for your website to be re-evaluated from time-to-time since the search engines do alter their rules and algorithms for ranking. You want to be certain that your website is kept up to date and complies with those new rules.

Q: How do I update my website?
A: There are many different methods which can be used to update websites. You can use us to make any chances to your site or you can add a Content Management System (CMS) to to your site to update on your own 24/7. The method you choose and the functionality we build into your website design is solely up to yourself although of course we will be glad to advise you which method will suit your needs.

Q: Am I tied into Cornerstone Media Group for any site maintenance or updates I wish to do once my website is designed?
A: No once your website is designed it belongs to you and you can commission anyone to update it for you - although of course we would like to think that if you are happy with our services that you will continue to use us for your website maintenance.

Q: Will everyone see my web site the same?
A: Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need reevaluation.

Q: Do you guarantee that my site will always be available?
A: No web hosting service can guarantees 100% uptime. However we can say that our servers have had a 99.9999% up time for the last 16+ years. Should our servers have any problems we do have the necessary backups in place to deal with this issue.

Q: Can I get e-mail with my website?
A: Yes you can have email and you will probably wish you set-up several email addressed e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com. You can do that on your own through your website's control panel.

Q: Can I see how many visitors I've had to my website?
A: Yes. We provide web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns. We also install Google Analytics free of charge where others can charge you as much as $250.

Q: Can I have an e-commerce system for my website?
A: Yes you can. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe. If you wish your customers' payments to be "cleared on line" we can interface your Authorize.net payament gateway. Read more about ecommerce website design services.

Q: How much will a website cost me?
A: A basic website will start at $1,499 and on up depending on any additional features such as a blog, phot gallery, etc. you may want to add.

Q: How many pages can I have on my web site?
A: As many as you like. You initial package includes 10-12 pages but we can add as many as you need at a cost of $125 per page!

Q: Do you redesign existing websites?
A: Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image.

Q:I already have a website and I need it updating, can you help me?
A: Yes, we would be happy to look at you existing website and give you an estimate for updating it.

Q: Do you display any banners or pop-up ads on my website abbout Cornerstone' services?
A: Absolutely not! - It's your website and you have total control over the contents and who advertises on it.

Q: How soon will I find my website on the search engines?
A: depending on the age of the domain and the complexity of it it can often times take as long at as 6-8 months before you are indexed. We suggest you add a basic monthly SEO package in order to speed up that process.

Q: Why should I choose Cornerstone Media Group’s Small Business Advantage for my website design?
A: for the past 16+ years we have been making sure that our customers succeed on the Internet. We have gone to great lengths and have invested over a $500,000 in technology and site desings to make sure you have the best site designs that create impact for your business. Point blank, We Care!

Q: Can I register a domain name through Cornerstone Media Group?
A: Yes absolutely! Domain registration is an important service we offer. You don't have to purchase other website design or web hosting services from us to use this service - although we hope that you will want to use us for all your web services.

Q: Who owns the website once the website design is completed?
A: The website belongs to you - we send you a copy of the website on CD-ROM. This copy is for your retention and should you wish to use another web design or web hosting company - you are completely at liberty to take this copy to them for them to use.

Ready To Get Started?

So are we. There's nothing we love more than sitting down with our clients and collaborating on innovative strategies that produce the results you're looking for. Contact us: 770.717.0837 or email us via our online signup form.